Tags (dynamic information) in emails

TABLE OF CONTENTS

• Email tags
• How to use an email tag
• How to send an email to multiple email addresses, 
  not to one specific tag

In Eduframe it is possible to have dynamic information in emails using email tags. This allows you to for example address the receiver of the email with his or her name, or refer to the course name the email applies to.

Email tags

Eduframe offers email tags for all kinds of dynamic information. Use an email tag in your email to add dynamic and personalised content. Tags can be selected from the tag dropdowns and can be used in all email fields, including the from-to fields and subject and body text. When the email is sent, all tags used will be filled with the correct information.

How to use an email tag

Open the email editor. This can be done by drafting a new email or editing an email template. Select a sender and/or receiver by selecting an email tag in the from/to fields.

Optionally place an email tag, like course name, in the subject field. You can do this by selecting a subject email tag, using the tag dropdown on the subject field.

Now use an email tag, like receiver name, in the email body by clicking the 'tags' dropdown in the email body editor.

Now save, schedule or send the email. At the moment the email is send, all tags used will be filled with the correct information.

How to send an email to multiple email addresses, not to one specific tag

In the 'To' field you can select 'Undisclosed'. This allows you to send an email to multiple email addresses in the BCC field, without mentioning and sending an email to a 'To' email address. Addressees in the BCC field all receive the email once and do not see each others email addresses. Note: personalised tags like first- and last name cannot be used when using the 'Undisclosed' tag.

More information

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