Scheduled email templates

TABLE OF CONTENTS

• Scheduled email templates
• Where to find email actions
• How to create a scheduled email template
• More information

Scheduled email templates

Scheduled email templates are emails that are triggered by the start or end date of a course. Therefore these emails need to be created within a Course Template. Each time a new Course Edition of this Course Template is planned, all these emails will be automatically scheduled. 

Note: if you add a new email action to a course template, this email action will not be applied to existing course editions. New email actions will only be planned for newly created course editions. 

Where to find email actions

1. Go to "Courses" > "Templates" 
2. Click on an already existing Course Template
3. Click on the tab "Scheduled email templates"

How to create a scheduled email template

1. When being in the Scheduled email template tab you click on the "+ scheduled email template" button

2. Email Template: If you already created the Email Template in the settings, you can select the Email template here. Otherwise you have to go to settings to create your email template. See this article for information on how to create email templates for courses. 

3. Edit template: Here you can quickly go to the email template and edit it. 

4. Send time: Specify at what time the email should be sent

5. Send relative to: Specify when the email should be sent based on the start or end date of the Course. 

6. Save: Save your Scheduled email template
   

Best Practices & Common Use Cases

To help you get started, here are the most effective ways to use these triggers:

More information

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