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Two-Factor Authentication (2FA) is an additional layer of security for your Eduframe account to prevent other people from logging in when they have access to your password. When enabled you are asked to verify your identity with a randomised code (of 6 digits), every time you log in.
Who can use Two-Factor Authentication?
Two-Factor Authentication can be used by all Eduframe users, both staff and participants.
Setting up Two-Factor Authentication (2FA)
To enable 2FA, you need to have an One Time Password compatible app such as:
- Google Authenticator: Android, iPhone
- Authy: Android, iPhone
If you have downloaded one of these apps, you can start enabling 2FA on your account by following these steps:
1. Log in
2. Go to My Profile
3. Click on Enable 2FA (for key-contacts and participants this can be found at the Security tab of your profile at the portal).
4. With your OTP app, scan the QR code or enter the 32-digit code manually.
5. Enter the 6-digit randomised code that the App has generated into the "One Time Password" input field.
6. Click on Confirm and Enable Two Factor
7. Done, 2FA is now enabled on your account
Login with Two-Factor Authentication (2FA)
When 2FA is enabled, you will have to enter the generated 6-digits code (from your phone) each time you login to your account.
After you entered your e-mail address and password you have to open the OTP app on your phone and enter the generated 6-digits code in the "One Time Password" input field:
Viewing and resetting Two-Factor Authentication (2FA)
View 2FA status of staff
Go to Settings > Authentication > Eduframe and click the Admin or Teachers tab to get an overview of who enabled 2FA for their account.
For all other users go to Contacts > Contacts and click the user you want to check. Navigate to the Security tab to see the 2FA status for the opened contact.
Reset the 2FA for a user
Admins are able to reset the password and Disable 2FA for a specific user (including teachers) at the Security tab at the contact page. Enabling 2FA can only be done by the user itself.
Reset 2FA for a colleague
It may happen that a colleague loses access to Eduframe, for example if he loses his app or phone, making it impossible to log in. Admins in Eduframe with permission to edit settings can disable the two-factor authentication of another admin so that their colleague can access Eduframe again when this happens. The colleague can then re-enable two-factor authentication themselves.
1. Go to Settings > Administrators
2. Click on the administrator you want to disable 2FA for
3. Scroll down to the 'Two Factor Authentication' part and click on Disable two factor
Additional security features
If your organization needs enterprise security features, like enforcing 2FA, manage user offboarding, or setting location-based restrictions, we recommend connecting your own identity provider via our SSO integration. Read more about how to set this up.
More information
Click here for other Articles around the Settings in Eduframe
Click here if you have any questions for support.
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